Friday, December 10, 2010
Stalking: Has Facebook Given the Term some Legitimacy?
Psychology of the "Friend Request"
Why is Facebook So Easy/Pleasing to Use?
Facebook Destroying Relationships
Staying Connected with Facebook
Let’s visit a stereotypical high school reunion situation in movies. There are tons of hugs going around. Everyone is asking everyone else what they’re up to nowadays, if they are married, how the kids are—anything to get a better sense of how their classmates have grown and changed. There may be that nerdy guy in high school who is now a big shot, and when his former classmates see him they are taken aback and surprised. It’s an exciting situation, where everyone is trying to make up for lost time.
I believe that this picture of a reunion is changing with the growing popularity of Facebook in high schools.
I am Facebook friends with most of the people I ever talked to in high school. This range is very wide, since being a Facebook “friend” with someone else doesn’t have to mean real friendship; a slight acquaintance is commonly sufficient for Facebook friending. Rather than only being a site where true friends can interact, Facebook also lets us stay connected permanently with anyone we choose for the rest of our Facebook account’s lifetime. This loose standard for friending has enormous implications. All it takes for me to constantly be updated and notified of what’s going on in someone’s life is a friend request. After that initial step, the friend’s activity will constantly be appearing in my newsfeed, forever (unless I go out of my way to “unfriend” this person).
Reunions will lose much of their appeal and excitement because people are constantly updated about their acquaintances through Facebook in their daily lives anyways, whether through the newsfeed or a manual lookup. The old question of “I wonder what Bob is up to nowadays” disappears because I would already know what Bob is going through. While seeing classmates in person for a face-to-face chat still has its benefits, the mystery in a reunion is gone as people are constantly maintaining their relationships post-graduation.
Every summer and school break, I still constantly see most of my high school classmates; all it takes is a Facebook event invite to Lynbrook High School Class of 2009 for everyone to be notified. These happen frequently, so I am still strongly connected to my high school class, with relationships that have not dwindled much since graduation as they did before Facebook. Facebook thus acts as glue in holding social groups together through different life eras in instances where distance would usually cause a fall out in the friendship.
Thursday, December 9, 2010
Social Media: Stanford Students on Facebook (Part II)
Our group created a survey for Stanford students to analyze the social media they use regularly. The survey contained of the following question:
“Let us say you are sitting in lecture and your professor introduces Mark Zuckerberg (CEO/President/Co-founder of Facebook) as a guest speaker. Mr. Zuckerberg begins the class by passing around a slip of paper to each student with one question: "If you could change Facebook in any way, what would you do?" Zuckerberg gives the incentive that the top 5 best ideas will be incorporated into the social networking site within the next year. What would you write?”
Some of the responses we received were:
“There needs to be better actions taken against spam.”
“I would incorporate a professional aspect to Facebook so websites like linkedin are necessary. It would keep everything in one place. So the idea would have a personal profile which is what we all have now and then a professional profile which companies could use to see your resume and work experience and things like that.”
“Better security!”
“Ability to video chat over Facebook in group chat setting.”
“I would add contact management capabilities. Specifically:
1. The ability to redesign my ‘facebook workspace’ to make it more conducive to networking and organizing contacts
2. Private tagging / grouping of people, for example I want to tag people as ‘runners’ or ‘bankers at Morgan Stanley’ or ‘engineers’
3. A reminder system to help me stay in touch with people”
It seems that student users are most preoccupied with ease of information access, privacy, and further means of communication. Those that are interested in using Facebook for professional or business networking means would enjoy features that easily “group” people into manageable categories.
A curious thing about our survey results is the number of responses concerning privacy. It seems contradictory that those using Facebook (a medium for publicizing oneself) are seeking more privacy. Yet it is logical that as more people use Facebook and other social networks, the opportunities to “hack” profiles and need to protect one’s information would increase.
In addition (and the most important for our group’s analysis), we included a system for students to rank their most commonly used means of communication with friends and family, giving each medium a score from 1 (being what they used the most) to 11 (being what they use the least).
A sampling of our results follows:
· 31.6% of students use “face-to-face conversation” the most
· 5.3% of students use “letters (post)” the most
· 31.6% of students use “text messages on mobile phones” the most
· 21% of people gave “letters (post)” a score of 5 or lower
· 74% of people gave “Facebook” a score of 5 or lower
· 84% of people gave “face-to-face conversation” a score of 5 or lower
· 80% of people gave “text messages on mobile phones” a score of 5 or lower
I was surprised at some of the results we received. Particularly, the fact that text messaging is on nearly the same footing as face-to-face conversations.
What do these results say about the fate of other means of communication in the face of technology?
As discussed in my “Has Facebook driven social interaction into a corner?” series, the value of the letter has significantly decreased. From our survey data, it appears that face-to-face conversations are also nearing subordinating to technology. What is the cause of this? Perhaps social networking sites and cell phones are keeping rates of in-person communication low. Perhaps the increasing pace of people’s lives forces them to use technology. A deeper question should follow: What increases the pace of people’s lives? My answer would be technology. As mentioned in previous posts, technology appears to be the cause and remedy of this increase in pace. In such a situation, can the world ever slow down?
Survey link:
http://www.surveymonkey.com/s/JVKJD7C
Pros and Cons of Facebook
Wednesday, December 8, 2010
Writing on the Wall: Stanford Students on Facebook (Part I)
Our group conducted a survey asking what features Stanford University students use most on Facebook. The top choices among students were the ability to right on friends’ walls and the availability of photo albums for public viewing. The survey statistics are as follows:
Writing on Walls 72%
Facebook Messages 31%
Pokes 6%
Newsfeed 50%
Photo albums 66%
Statuses 9%
Profile personalization 30%
Creating groups 3%
“Liking” 59%
What does this say about the functionality of Facebook within the college student population? Have the reasons for using Facebook changed since its creation six years ago and booming popularity?
It is no great wonder that the most used feature on Facebook is the ability to “write” on one’s friends’ “walls.” It was one of the social network’s original basic features, and continues to be the most important way for users to communicate. To those who are not aware of the jargon Facebook users have to describe the social network’s features, this seems like a subversive activity, something akin to writing graffiti on a building or defacing public property. Yet I think Facebook creators chose this name because it did indeed attract the attention of users. Wouldn’t it be amusing to “write” on a “wall” without fear of penalization? There is a sense of danger and risk inherently attached to publicly showcasing your comments that must get Facebook users’ endorphins flowing. If there were no sensational incentive to writing on someone’s wall, then Facebook users would communicate solely through the Facebook message system, a feature preferred by less than one third of users in our group’s survey. That being said, there tends to be a certain tone taken with wall “posts” that goes beyond the basic meaning of letters, emails, or messages. As users are aware that their posts are to be viewed by the public, they usually lace them with sarcasm or derision.
Altering the manner of communication because of their awareness that it is to be publicly viewed vastly decreases the legitimacy of communication. According to our survey’s statistics, most people enjoy the wall posts on Facebook than private messages. This fact hints at the direction interpersonal communication has been going in since the onset of the Internet. Is privacy no longer valued as much as it once was? Is the private or intimate conversation going extinct? I don’t think there will ever be a suitable replacement for the private conversation, or at least one that can match the sincerity and genuine lack of pretense intrinsic to a person-to-person exchange.
Let us briefly call attention to the second most popular Facebook feature: the photo album. This is a curious addition to a website focused on connecting people. The photo album capabilities of the site have added to the growing amount of features transforming Facebook into a “sharing,” as well as a “connecting” medium. It appears the “sharing” aspects of the networking site have become the main source of entertainment for users. As previously discussed, modern generations are seeking higher levels of stimulation. The ability to “tag,” comment, and “like” photos gives users the opportunity to take part in the characterization of their friends. Whether it is an image of a friend in compromising situations at college or in a family photo, Facebook has ensured that others play a central role in the development of an individual, for good or for bad.
Survey link:
http://www.surveymonkey.com/s/QZ2CW3L
Video of the New Facebook Profile
Facebook makes profiles more personal
Facebook began rolling out a redesign of its users' profiles Sunday, a move Facebook says is intended to better define and display who each user is.
The redesign will reach all 500-million-plus users by early next year, the social networking site said.
The makeover, which makes personal data more visible and visual, was revealed during a "60 Minutes" interview with Facebook founder Mark Zuckerberg slated to air Sunday night. And an introduction to the new profile page layout is on Facebook's blog.
The profile page is at the heart of Facebook, the place where a user expresses who he or she is. The new layout is designed to give a better sense of who users are while encouraging them to share even more information with their friends.
If users do share more, that could create a bonanza for advertisers who could target users based on that data. EMarketer says Facebook will ring up $1.28 billion in worldwide advertising revenue this year, up from $665 million in 2009.
On the redesigned profile pages, biographical information such as the user's employer, hometown and birthdate is displayed at the top of the page. Also prominently displayed are the latest photos of the user, tagged by the user or by friends. A new section lists the most important people in a user's life. Another feature shows a history of a user's Facebook interactions with any of his or her friends.
"Facebook wants to encourage people to update their pages more," Altimeter Group analyst Charlene Li said.
Now that the profile page is more prominent, users who have neglected to update their profile for months or years will be more likely to do so, Li said.
That will start more conversations between friends, making Facebook more valuable to those relationships, and encouraging people to spend more time on the website, Li said. Plus, the kinds of information on the profile page -- what movies and books or other hobbies users enjoy, for example -- are extremely valuable to advertisers, she said.
Li also anticipates an uproar from users who typically voice their displeasure whenever Facebook redesigns a major part of the site. She said Facebook is trying to "cushion" the new profile page layout for users by not making it mandatory.
This redesign is the latest of several new features, including a new messaging system, an online check-in application and a deals service that Facebook has introduced to woo users and advertisers.
Related:
Facebook unveils new messaging service
Facebook opens up about mobile, unveils new Deals program
With Facebook's new Places feature, users can announce where they are
-- Jessica Guynn
Likely this will not only boost revenue, but also ring in more user updates which in turn means more time on the site. What is the immediate result, a regrowth in popularity. What is the overarching cultural and societal consequences? More dependence on a webpage to display who you are, rather than a face-to-face confrontation. Good or bad? We'll have to see.
-Sean P.
Tuesday, December 7, 2010
Psychology of the "Like" Button
What are the Reasons for Facebook's Proven Success?
Has Facebook driven social interaction into a corner (Part VI)?
In Parts I-V stated the following: Facebook allows its users quick and simple communication on a pleasant interface with millions upon millions of fellow users and the ability to individualize one’s profile information.
In my last entry, I discussed the “millions upon millions of fellow users” portion of my original statement. I looked at how Facebook has been able to acquire such a large population base, and attempted to solve the paradox intrinsic to that question. We then examined the psychology of Facebook “friendships,” paying special attention to the limits of the brain, sensory system, and maximum emotional capacity. Finally, I asked if these “friendships” are just brief acquaintances or a new kind of human relationship evolving since the onset of the internet. Yet we were left with the following question: Can human interaction evolve this drastically within such a short timeframe?
I would like to wrap up this series about Facebook’s effects on social interaction by looking at the last part of my original statement: “the ability to individualize one’s profile information.” As previously discussed, Facebook is unique from the internet’s previously most popular social networking site, Myspace, because of its “corporate” or genuinely considered more professional appearance. Although Facebook allows its users a certain level of personalization (through photo albums, profile pictures, and personal information areas), the general appearance of one’s profile is largely uniform. As you can see from Sean Posada’s blog entry below, Facebook users cannot change from the classic blue and white format. It seems this uniformity between profiles keeps Facebook unique from other social networking sites in which you can personalize or reformat many, if not all, profile aspects. Many users believe this is an advantage to using Facebook, as most of the profile is “done” for you and cannot get aesthetically out of control.
There is a certain weight that the “Information” tab carries for Facebook users, particularly the “Basic information” section. This profile area offers viewers the user’s fundamental characteristics, yet they contain some of the most socially contested details on the internet. The “Interested In” and “Religious Views” areas have been a great source of individualistic expression, generally providing users with the first step in accepting and expressing themselves in a public fashion. The question arises whether this is a healthy alternative to conversation with friends and family over such issues. On the one hand, this medium gives users the advantage of a certain degree of confidence which other, more intimate situations might not grant them. On the other hand, this type of self-expression skips over the development stages of a self-concept and allows users to immediately publish their personal thoughts and feelings to a global audience. When talking yesterday with a former academic ahdvisor, the topic of personalization via social networking sites came up. My advisor stated, “Nothing’s private anymore with Facebook.” I couldn’t help agreeing. The handful of questions Facebook initially asks of its users subject them to instant social stigmas and profiling by their peers, families, and superiors.
With social networking sites, it is impossible to split your worlds. What I mean by this is that a Facebook user cannot choose which “friends” can know he’s an atheist and which cannot, without restricting larger parts of his profile. People using Facebook for “business networking” reasons cannot mix their details with their friends and family if they are to keep up a professional appearance. Thus, the personalization aspect of Facebook becomes a blessing and a curse.
In addition, Facebook has recently pushed its users to utilize Facebook as an “organizer” for their other social websites. The ad at the beginning of this post urges users to register their other sites through Facebook for “instant personalization.” This begs me to ask, how much information is too much information? It’s a slippery slope to the end of privacy.
Sunday, December 5, 2010
Has Facebook driven social interaction into a corner? (Part V)
In Parts I-IV I stated the following: Facebook allows its users quick and simple communication on a pleasant interface with millions upon millions of fellow users and the ability to individualize one’s profile information.
In my last entry, I discussed the “pleasant interface” portion of my previous statement under the assumption that Facebook has imposed itself open society instead of the user population consciously changing its tastes to online social networks over other forms of communication. We have seen that this comes about by a combination of users seeking new thrilling media and social networks taking advantage of popular preferences.
Let us now examine the “millions upon millions of fellow users” portion of my original statement. I will begin with a few questions. Is the “millions upon millions of fellow users” facet of Facebook what draws so many users? In other words, is the promotion of its large network the reason for its large network? On a psychological level, can humans maintain so many social connections? Are the relationships “maintained” through Facebook illegitimate relationships, or are they a precursor to human interaction in decades/centuries/millennia to come? What is the significance of “adding” someone as a friend? Are all these friends on an equal level? Are they even friends at all?
It seems paradoxical but it appears that the reason that Facebook has hundreds of millions of users is because it indeed has hundreds of millions of users. As discussed before, Facebook began with a considerably smaller population of users who, ironically using other forms of media (e.g. word of mouth, phone conversations, etc.), diffused the ingenuity of the social network. It is thus logical that before a certain point, Facebook’s survival was in the hands of a select group of individuals who, the network’s officials hoped, would give the site enough publicity that it could soon support itself. Only now can Facebook’s reputation support itself regardless of word of mouth. It appears that a range of user numbers was sufficient for the social network to sustain itself, and become more successful through its undisputed dominant position over other networking sites.
This year, Robin Dunbar, a professor of evolutionary anthropology at Oxford, held a study on human relationships in which he discovered that “people tend to self-organise in groups of 150 because social cohesion begins to deteriorate as groups become larger.” If this is so, how do people have hundreds of friends? How is it that 95% of my own Facebook friends have over 150 friends, and 10% have 1000 or more? If the human brain and physical and emotional capabilities are able to have 150 relationships, does this mean 95% of my friends have evolved beyond this limit? I think not. The probable explanation is that Facebook is conducive to forming acquaintances. Facebook has its members with 2000 friends believe they indeed have at least 2000 relationships in their lives. Yet in reality, “friends” are “made” by just a click of a button. 1850 of these “friends” have distant and frayed social network connections to our 2000-friend member. The question arises again, “Is Facebook preparing us for the future of human relationships?” Will social networking sites enhance human capabilities to sustain relationships in the future? This is highly doubtful for millennia. For now, Facebook just does a superior job of connecting their users to one another. Facebook can’t make friends for you. But it can make you thousands of acquaintances whose histories and faces you can chunk in your memory. Our emotional range and sensory systems haven’t quite caught up with Facebook’s social enthusiasm.
Article from The Sunday Times
OMG: brains can’t handle all our Facebook friends
WE may be able to amass 5,000 friends on Facebook but humans’ brains are capable of managing a maximum of only 150 friendships, a study has found.
Robin Dunbar, professor of Evolutionary Anthropology at Oxford University, has conducted research revealing that while social networking sites allow us to maintain more relationships, the number of meaningful friendships is the same as it has been throughout history.
Dunbar developed a theory known as “Dunbar’s number” in the 1990s which claimed that the size of our neocortex — the part of the brain used for conscious thought and language — limits us to managing social circles of around 150 friends, no matter how sociable we are.
These are relationships in which a person knows how each friend relates to every other friend. They are people you care about and contact at least once a year.
Dunbar derived the limit from studying social groupings in a variety of societies — from neolithic villages to modern office environments.
He found that people tended to self-organise in groups of around 150 because social cohesion begins to deteriorate as groups become larger.
Dunbar is now studying social networking websites to see if the “Facebook effect” has stretched the size of social groupings. Preliminary results suggest it has not.
“The interesting thing is that you can have 1,500 friends but when you actually look at traffic on sites, you see people maintain the same inner circle of around 150 people that we observe in the real world,” said Dunbar.
“People obviously like the kudos of having hundreds of friends but the reality is that they’re unlikely to be bigger than anyone else’s.
“There is a big sex difference though ... girls are much better at maintaining relationships just by talking to each other. Boys need to do physical stuff together.”
Dunbar’s study is due to be published later this year.
http://technology.timesonline.co.uk/tol/news/tech_and_web/the_web/article6999879.ece